3PL partnerships work best when both parties are engaged and understand each other. Like any relationship, it takes some work to get to the ideal level of partnership. The 2017 Annual Study on the State of Logistics Outsourcing published by Dr. C. John Langley stated: 91% of 3PL users and 97% of 3PL providers reported that their relationships are successful and that their work is yielding positive results.
Following are three keys to establishing an effective successful relationship and avoid a costly breakup and transition.