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Todd Naramore

Impact of COVID on eCommerce fulfillment operations

Jul 29, 2021 / by Todd Naramore posted in Public Warehousing, eCommerce Fulfillment

In the pre-pandemic world of 2019, eCommerce accounted for 15.8% of all sales in the U.S. That figure ballooned with the COVID-19 pandemic to 21.3% – an increase of 44% – in 2020. This extreme growth in such a short period of time has led to growing pains that are still being felt within the eCommerce industry. In this article, we’ll examine some of the key effects of the pandemic on eCommerce fulfillment operations and explore ways that your company can mitigate these effects by partnering with a 3PL provider.

Jan 21, 2021 / by Todd Naramore posted in Third Party Logistics, 3PL Outsourcing, Logistics Customer Service

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If you’re looking for a 3PL provider, you may begin to feel a bit like Goldilocks. You’ll encounter providers that feel “too big” and many that feel “too small” to handle your business effectively. For many companies, the “just right” 3PL is the mid-size provider that has the resources you require, plus the focused, personalized attention you expect. In this article, we’ll explore the advantages of working with a mid-size provider and help you determine if such a 3PL is “just right” for your business.

Jul 9, 2020 / by Todd Naramore posted in Vendor Compliance, Chargebacks

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All major retailers issue chargeback penalties for non-compliant shipments from their suppliers. The specific penalties are explicitly laid out in each retailer’s routing guide and range from, in our experience, about 1% to 5% of a supplier’s gross invoice amount.

For example, Walmart’s On-Time in Full program charges 3% of item value for products that are late or missing.

Nov 14, 2019 / by Todd Naramore posted in 3PL Outsourcing, Multi Channel Fulfillment, Fulfillment B2C, Metrics-KPIs, Inventory Control, Electronic Data Interchange, Warehouse

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It wasn’t that long ago that simply having a sophisticated warehouse management system (WMS) was a major selling point for third-party logistics (3PL) providers. Over time, however, this technology has become commonplace, with just about all 3PLs having their own WMS bells and whistles to advertise.

But, while having a full-featured WMS may no longer be a differentiator for 3PLs, the way a 3PL uses the system certainly can be.

Oct 17, 2019 / by Todd Naramore posted in Warehouse operations, 3PL Outsourcing, Labor issues, Labor-Productivity

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Warehouse labor is hard to come by. With national unemployment the lowest it’s been in 50 years, there are simply more jobs than there are people to fill those jobs. There is no easy remedy for attracting and retaining warehouse talent in this economy, but there are ways to adapt. Following are some important ways that your warehousing operation can navigate this ‘full employment’ economy.

Jul 11, 2019 / by Todd Naramore posted in Shared Warehousing, Third Party Logistics, Vendor Compliance, 3PL Outsourcing, eCommerce Fulfillment, Fulfillment B2C

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If you’re selling online, chances are you’re selling on Amazon. And, if you’re selling on Amazon, you want to be Prime-certified to reach Amazon’s 100+ million Prime customers. These ‘frequent flyers’ spend an average of 1,400 per year[i] on the site.

To become Prime-certified, many sellers go straight to the source and let Amazon handle fulfillment through their Fulfillment by Amazon (FBA) program. But there is another Prime-friendly option available to you: Seller Fulfilled Prime (SFP). In this article, we’ll take a closer look at this Amazon seller fulfillment program and the ways in which it differs from FBA.

West Coast and California Logistics Blog

Todd Naramore

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Impact of COVID on eCommerce fulfillment operations

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How Chargebacks in the Retail Industry Work and What Can You Do About Them?

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Understanding Millennials and Other Warehouse Labor Challenges

Life After FBA: Amazon Seller Fulfillment of Your Prime Orders

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