Holding your 3PL accountable to deliver on the service promise can be difficult. However, a key component of that is monitoring key performance indicators (KPI’s).
Holding your 3PL accountable to deliver on the service promise can be difficult. However, a key component of that is monitoring key performance indicators (KPI’s).
We live a world today filled with data. Your logistics company may be investing in technology upgrading systems, but are you taking full advantage of the data you currently have in front of you?
We’ve all heard it again and again… “The numbers don’t lie”. Key performance indicators are crucial in evaluating your supply chain’s performance. KPIs can tell if work is being done efficiently. There are countless KPI’s that can be used depending on the needs and wants of the customer. It doesn’t matter how many reports you run, if they do not have meaning.
Bill Jozefowicz is Vice President of Client Solutions at Weber Logistics
