All major retailers issue chargeback penalties for non-compliant shipments from their suppliers. The specific penalties are explicitly laid out in each retailer’s routing guide and range from, in our experience, about 1% to 5% of a supplier’s gross invoice amount.
For example, Walmart’s On-Time in Full program charges 3% of item value for products that are late or missing.
If you’re selling online, chances are you’re selling on Amazon. And, if you’re selling on Amazon, you want to be Prime-certified to reach Amazon’s 100+ million Prime customers. These ‘frequent flyers’ spend an average of 1,400 per year[i] on the site.
To become Prime-certified, many sellers go straight to the source and let Amazon handle fulfillment through their Fulfillment by Amazon (FBA) program. But there is another Prime-friendly option available to you: Seller Fulfilled Prime (SFP). In this article, we’ll take a closer look at this Amazon seller fulfillment program and the ways in which it differs from FBA.
If you’re a manufacturer, supplier or any other type of company seeking to do business with big box retailers, a key word to consider is “compliance.” Every retailer has its own distribution infrastructure – complete with its own processes and procedures that allow products to flow through to stores in the most efficient manner possible. They expect vendors to adhere to these processes and procedures. In this article, we’ll examine the most important aspects of retail compliance so that you can enjoy successful, long-lasting relationships with your retail partners.
If your company produces or markets food and beverage products, the safety and integrity of those products mean everything to your business. It’s ill-advised then to entrust key components of your supply chain to just any 3PL. With product safety and integrity in mind, we examined 5 things to look for in a food warehousing provider in our previous blog post. In this article, we’re going to move things out of the warehouse, onto the loading dock and into the trailer as we examine 5 things you should be looking for in a food-grade carrier.
When you entrust your food and confectionery products to a food warehousing provider, you’re relying on that company to be much more than a provider of space. You’re really relying on them to be a partner that will work to protect the integrity of your products through every step of the supply chain. And, while every 3PL warehousing company will promise to be just that, you must find one that truly “walks the walk.” In this article, we identify 5 things that you should look for in a warehousing provider before entrusting them with your food or confectionery products.
We’re coming to the end of 2018 and preparing for 2019 – and you know what that means: year-end “best of” lists. And, while our list may not be as entertaining as the “top 10 movies of 2018” rankings you’ll see in your social media feeds, we hope that you find it valuable. Here, we present the three Weber Logistics blog posts that were most popular among our readers in 2018.
True or false: when a retailer issues a chargeback penalty to you, the fine is permanent and indisputable.
In our experience as a 3PL provider, we find that chargebacks can be based on incorrect or incomplete information and are often worthy candidates for dispute.
In this article, we’ll provide tips to help you fight these chargebacks and reverse unwarranted penalties.
Whether it’s your first time outsourcing or you’re changing providers, partnering with a new third-party logistics (3PL) provider is an exciting time for your logistics operation. It is a time for your weaknesses to be turned into strengths and for vital elements of your supply chain to be optimized. As part of this, your 3PL will be focused on enhancing your performance in the eyes of your retailer partners, and meeting – and exceeding – your retail compliance requirements. And it all begins during the onboarding process.
Walmart’s relationship with its suppliers has made headlines recently as the retail giant implements its new On Time In Full (OTIF) policy that will dole out fines for late, early, and incorrect deliveries.
Are you receiving chargeback after chargeback after chargeback? Well, you are not the only one my friend. Companies can lose hundreds of thousands in profit if they do not resolve inadequacies in compliance.
Over the past few decades retailers have amped up their vendor compliance with a view to speeding their order-to-cash cycle times and making their distribution centers maximally efficient. When goods are not received before or after the expected date or contain errors in labeling the vendor is subject to a chargeback based on the percentage of the value of the shipment.
Seven of the most frequent chargebacks by category include:
