Any good relationship requires a solid foundation to build upon. In order to establish a solid foundation you need trust, respect and commitment. This same foundation is necessary when partnering with a new third party logistics company. Although each person has their own way of doing things in a relationship, both individuals must trust the other has their best interest in hand. The same principal applies with the client – provider supply chain relationship.
As the onboarding process begins, clients should be open to accepting the standard operating procedures (SOP’s) of their new logistics partner. At Weber we have found may clients want to replicate the systems and procedures they were previously utilizing. If you bring your same routine to your new 3PL partner, you will experience the same results and will NOT maximize efficiencies. Leaving old systems and procedures behind are crucial steps to establish the foundation for success in the short term and long term.